Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Frequently Asked Questions

What are grommets or pockets?

Please view the 3rd picture in the listing to see a visual explanation.

How do I personalize my Backdrop/ Banner

Please, include your personalization info in the notes to seller at checkout. A proof will be sent to you before printing.

How long does it take to receive my item?

Proofs take 2-3 days once you APPROVE to print your order production takes 2 days to go in the mail. Depending on where you are located it can take up to 5 business days to get to you.

Legal imprint